In case it is not possible to edit groups or users, you will need to fix that, please refer to Cannot edit group memberships, as external user management is enabled, please contact your Jira administrators for more information.In a multi-node Jira architecture, repeat steps 7-9 for each node where recovery mode was enabled. Confirm that you can successfully log in with your new account.Reset the password for your existing admin account, or create a new account and add it to the appropriate administrator group.Don't be alarmed - this does not indicate an empty instance. NOTE: You will be presented with the Welcome screen to create or import new projects.NOTE: When you have CROWD SSO enabled it may be needed to temporarily disable this to log in with recovery_admin.NOTE: In case you get "Invalid username or password" check the syntax from step 2, for example no space between two parameters or missing quotes.Log into Jira with the username recovery_admin and the temporary password you specified in the system property.In a multi-node Jira architecture, repeat steps 1-3 to enable recovery mode for each node as needed.You may need to start Jira manually with the start-jira.sh or start-jira.bin scripts in the /bin directory. Please replace with the password of your choice. Note: in the command above is used as a placeholder only. This is generally applied in the setenv.sh or setenv.bat file (depending on your operating system type) in the /bin directory.
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